Customer Service

Five Star After Care Service
Here at Dream Pairs, we know that high quality customer service makes all the difference, that's why we use an international team of after-care experts to ensure all your questions are answered quickly and efficiently.
 
Get In Touch
Outsourcing our after-care package to the best in the business, top-rated customer service representatives are available to answer your calls and emails day or night! Using an intelligent, world-class fulfilment network, 24/7 help is hand whenever and wherever you need it. You can find answers to frequently asked questions, get information on returns and contact us directly through email using our handy help pages.
 
Lightening Fast Shipping
From the factory floor to your door, our fabulous footwear is shipped by e-commerce experts to make sure you receive your package in lightening fast time! Offering free 2-day shipping for qualified customers, super fast free delivery is tracked by our customer service team.
 
Stress Free Returns
We hate complicated returns policies and confusing jargon, that's why we offer no-fuss, simple and easy to understand return & refund promises. If you don't like one of our products for any reason, don't worry about it! Our online e-commerce expert will walk you through the process step-by-step, making sure you can get your money back quickly and efficiently.